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April 11, 2008
One of the Best Blogs a Notary Can Read
Leon Austin is a notary in Colorado. He has been writing articles pertaining to the loan signing industry for over a year now and has accumulated a wealth of information. Whether you are a new notary, or a veteran notary you can most likely learn a thing or two from him.

You can find his blog on ActiveRain where he usually updates several times a day.

One of his most recent articles is titled, "Notary Signing Agent Tip: Getting Information."

When you are called to do a closing assignment, learn as much as you can from the caller.  What type of loan is it? How will the documents be delivered (i.e. edocs, overnight, ...)? Are there any documents that need to be faxed back?  How many? Etc.

The reason why this is important is because, the person who is calling you may not reveal all of this information to you. This is not to say that they are dishonest, or have something to hide. It's just that, a lot of times they are so concerned with finding a notary signing agent to fill the assignment, they don't think of giving you all of the information you may need to know.  And they want to keep the conversation as short as possible.  So it's up to you to find out as much as you can. 

For one thing, this will determine your fee. But more important, it will determine whether or not you want to 'accept the mission'.  The company may want you to do something that is against your policy (You do have policies, don't you?).  They may not tell you that the assignment was given to another signing agent, and that there were some serious issues.  They may not tell you that the borrower is signing with a Power of Attorney, or that there is a non-borrowing spouse.

This isn't to say that you have to put the scheduler through a lengthy interrogation. But you do want to ask the right questions from the start. It's a good idea to have some sort of script prepared.

Read the rest and while you're there, check out one of his other 395 articles.

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